Privacy Policy

Maryanne Birch Real Estate operates in accordance with the Property Agents and Motor Dealers Act 2000, and the Property Agents and Motor Dealers (Real Estate Agency Practice Code of Conduct) Regulation 2001.

Buyer Database
When registering you on our Buyer Database, we will only ask for information which is necessary to ensure we can effectively contact you with properties suitable to your designated criteria. The Buyer Database is maintained and updated solely by Maryanne Birch Real Estate, and information is never disclosed nor sold to any third party. In the event that you wish to be removed from any of our Databases, we will certainly remove your information under written instruction.

Rental Applications
When applying for a rental property with Maryanne Birch Real Estate, you will be asked to submit personal information which our office uses to determine your suitability as a tenant with our agency. In order to process an application in full, you will be asked to sign the following Privacy Declaration:

I hereby offer to rent the property from the owner under a lease to be prepared by the Agent. I acknowledge that this application is subject to the approval of the owner/lessor. I declare that all information contained in this application (including the reverse side) is true and correct and given of my own free will. I declare that I have inspected the premises and am not bankrupt.

I authorise the Agent to obtain personal information from:
(a) the owner or the Agent of my current or previous residence;
(b) my personal referees and employer/s;
(c) any record, listing or database of defaults by tenants;
If I default under a rental agreement, the Agent may disclose details of any such default to a tenancy default database, and to agents/landlords of properties I may apply for in the future.

I am aware that the Agent will use and disclose my personal information in order to
communicate with the owner and select a tenant
prepare lease/tenancy documents
allow organizations/tradespeople to contact me
lodge/claim/transfer to/from the Residential Tenancies Bond Authority
refer to Tribunals/Courts & Statutory Authorities (where applicable)
refer to collection agents/lawyers (where applicable)

I am aware that if information is not provided or I do not consent to the uses to which personal information is put, the Agent cannot provide me with the lease/tenancy of the premises. I am aware that I may access personal information on the contact details above.

If Section D is completed, I consent to the disclosure of this page of the application form to UtilityOne Corporation ACN 096 897 880 for the purpose of enabling UtilityOne to offer the connection and disconnection services to me. Where UtilityOne is requested to arrange for the provision of the services, I consent to UtilityOne disclosing personal information it has collected about me to utility service providers for that purpose and to obtain confirmation of the connection or disconnection. I acknowledge that neither UtilityOne nor the Agent accept any responsibility for : any delay in, or failure to arrange or provide for, any connection or disconnection of a utility, or for any loss in connection with such delay or failure. I acknowledge that the Agent may receive a benefit of $10 in relation to the provision of utility connection services.

In addition, Maryanne Birch Real Estate uses the TICA Default Tenancy Control System website to search previous tenants' records using Personal details including your Name, Date of Birth, and Licence/Passport Number. You will be required to sign the following TICA Privacy Act Acknowledgement statement on your rental application:

Privacy Act Acknowledgement Form for Tenant Applicants & Approved Occupants

This form provides information about how we the below named agent handle your personal information, as required by the National Privacy Principles in the Privacy Act 1988, and seeks your consent to disclosures to TICA Default Tenancy Control Pty Ltd (TICA) in specified circumstances. If you do not consent to the disclosure of your personal information to TICA we can not process your application.

Member Name: Maryanne Birch Real Estate
Address: PO Box 9, Morningside QLD 4170
Ph: 07 3899 1888
Fax: 07 3395 7246
Email: mbre@powerup.com.au

As a professional asset manager we collect personal information about you. The information we collect can be accessed by you by contacting our office on the above numbers or addresses.

Primary Purpose
Before a tenancy accepted we collect your information to assess the risk to our clients in providing you with a property you have requested to rent and if considered acceptable provide you with a tenancy for the property.

In order to assess your application we disclose your personal information to

Secondary Purpose
During and after the tenancy we may need to disclose your personal information to

If you fail to provide your personal information and do not consent to the uses set out above we cannot properly assess the risk to our client or carry out our duties as an asset manager. Consequently we cannot provide you with the property you requested to rent.

TICA Statement
As TICA may collect personal information about you, the following information about TICA is provided in accordance with the National Privacy Principles in the Privacy Act 1988.

TICA Default Tenancy Control Pty Ltd (ABN 84 087 400 379) is a tenancy database that records tenants personal information from its members including tenancy application inquiries and tenancy history. In accordance with the National Privacy Principles you are entitled to have access to any personal information that we may hold on any of our databases. To obtain your information from TICA Default Tenancy Control Pty Ltd proof of identity will be required and can be made by any of the following ways

Phone: 190 222 0346 calls are charged at $5.45 per minute including GST (higher from mobile or pay phone)

Mail: TICA Public Inquiries PO BOX 120, CONCORD NSW 2137 a fee of $14.30 plus stamped self addressed envelope is required.

Primary Purpose
TICA collects information from its members on tenancy related matters and provides such information to other members as a risk management system for the purpose of assessing a tenancy application. TICA does not provide any information that it collects to any other individual or organisation for any other purpose other than assessing a tenancy application or risk management system other than government departments and or agencies allowed by law to obtain information from TICA.

The personal information that TICA may hold is as follows

Name, date of birth, drivers license number, proof of age card number and or passport number (except Australian), comments made by a TICA member in relation to your tenancy, which members you rented through and which members you applied to.

Further Information About TICA
Full details about TICA can be found on TICA's website at www.tica.com.au under Tenant Information and Privacy Policies or by contacting TICA on our Helpline 190 222 0346 calls charged at $5.45 per minute including GST (higher from mobile and pay phones)

If your personal information is not provided to TICA the member may not proceed with assessing your application and you may not be provided with the rental property.

Links to the third party websites

The Maryanne Birch Real Estate website may contain links to other websites. These websites are conducted by third parties and Maryanne Birch Real Estate does not control the content or the information collected on these websites. You should refer to those websites directly or to the authors of those sites to obtain details of the privacy policies relevant to those web pages.

Communication Privacy

Maryanne Birch Real Estate values the privacy of their clients' and customers' information in all Real Estate dealings and transactions. We will not discuss with, nor provide information to, any third party or other person who does not have direct authorization or entitlement to the matter.

Maryanne Birch Real Estate Complies with the 10 National Privacy Principles of the Privacy Amendment (Private Sector) Act 2000